The Finest Equestrian Tack

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Security

La Vie Equestrienne is committed to providing you with a secure service to shop on-line. Every time you begin the checkout process you enter a secure connection, which ensures a safe transfer of your payment information. Our site is tested daily by McAffee Hackersafe.

Privacy Policy

La Vie Equestrienne is committed to ensuring that your privacy is protected while visiting our website. We do not share or sell customer information and we only collect what is necessary to process your order and track your shipment.

Terms & Conditions

La Vie Equestrienne website could include technical inaccuracies or typographical errors. If La Vie Equestrienne has incorrectly priced an item, we will have the right to cancel any order, even if the order has been confirmed and your credit card charged. In this event, we will promptly issue a credit to you for the amount charged. Prices listed on the site do not include shipping and handling charges, nor do they include sales tax that may be charged where applicable. These charges are added in the shopping cart and checkout process.

When you place an order through the web site, you agree to pay the purchase price, shipping and handling, and any sales taxes that may be applicable. You certify that the credit card information you supply is your credit card information.

All items purchased from La Vie Equestrienne are made pursuant to a shipment contract. Therefore, any risk of loss and title for such items pass to you upon our delivery to the carrier.

Under no circumstances shall La Vie Equestrienne and all of its officers, directors, owners, employees La Vie Equestrienne be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of the website, information available in the website, delivery of the goods or the merchandise itself.

Any disputes arising under these Terms and Conditions will be governed by the laws of New Hampshire.

Shipping & Handling
Shipping rates for online orders to US destinations will be calculated automatically on checkout according to the rates in the table based on the shipping method you select and include insurance, counter charges, and packaging.

Weaver items:  We can not offer express shipping on this item at this time unless item(s) is in stock, please allow 10 business days lead time.

Harbor Sweets:
1. Orders are shipped within 2-3 working days of receipt of your order fresh from the factory.
2. All orders to hot weather climates ship via UPS 2 Day Service in Hot Weather packaging
3. Harbor Sweets reserves the right to ship any order via UPS 2 Day in Hot Weather packaging to ensure the safe and satisfactory condition of chocolates upon arrival.

Andrea Corson Jewlery:
The return policy is exchange only within 21 days of receipt.  Shipping charges are non-refundable.

Oversized Items: Higher shipping charges may apply to some items (i.e. saddles) due to their weight or special handling considerations. All charges are clearly shown before final checkout.

Outside continental USA: Please contact us for rates and transit times for your shipment.

Made-To-Order Items: Our made-to-order LVE brand items and other made-to-order items may require 3 - 5 weeks for delivery. Other items may not be available for immediate shipment. A notice will be present on each product page where this is the case. Made to order brands we carry: Christine Lima's Designer Browbands, Ambleside Designs, Andrea Corson Jewlery, Susan Drover Browbands. 

Return Policy
Should you be less than fully satisfied with your purchase from La Vie Equestrienne you may send your item back to us for exchange or refund with all original tags and your receipt. Returns will be accepted within 14 days from date of receipt. The items must not be worn or damaged and should be accompanied by the packing slip indicating the reason for your return.  No returns on sale, custom or monogrammed items.  Currently, at horse shows and expositions we can not accept returns at this time.

We strongly recommend that you send your returns back to us, insured via USPS, UPS or FedEx. La Vie Equestrienne will not be responsible for lost or stolen items. Shipping and handling charges are not refundable. Credits will be processed within 14 days of receiving the returned merchandise.

All returns can be addressed to:

594 Lowell Street

Lawrence, MA 01841 

Please e-mail us if you have any questions. 

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Copyright and Trademarks La Vie Equestrienne web site and logo are trademarks owned by Sara L. Kellner. Other designated trademarks and brands are the property of their respective owners. No part of the website may be copied or reproduced in any manner without the written authorization of Sara L. Kellner. The use of such material is a violation of copyright laws and other proprietary rights and is strictly prohibited.